This is the 5th Honda purchased at T &T and all have been good experiences. (January 9, 2018)
Work done right and slightly ahead of promised time, bill reasonable for work performed. Car went in dirty, came out clean. Gotta love that free wash! (December 8, 2017)
I have continuously rated T&T very well as they have always been great for service, and with my overall customer experience. They are very willing to work with customers and figure out the best situation for that person. (December 4, 2017)
It all came down to the fellow that began the experience - the service advisor. He was exceptional. He was probably the best individual I have dealt with at your facility and I have been coming there for at least the past 12 years. (November 22, 2017)
I would not hesitate to refer any of my friends and family to Zahir Manji. I went to Village Honda and Heritage Honda, hands down the best salesperson I've dealt with. Was very upfront and transparent about the sale. I was on the road in the vehicle of my choice in one week complete with winter tires. (November 15, 2017)
The work was done and I was called before the time that I was told it would be ready. That made me very happy because that caused me to be on time for an appointment I had. I am truly appreciative of the work that was done on my vehicle. Stars to them. (November 2, 2017)
Top notch! My winter tires from my first Fit (which were in storage) were transferred over to the new car. I was absolutely thrilled that your staff had cleaned them up so well ,they looked brand new. Big plus!! (November 2, 2017)
Able to get my vehicle in for regular service and put on winter tires within the week I called. Also dropped vehicle off day before as I was heading out of town and T &T Honda finished the services that day ie) a day early. Very impressive! (October 27, 2017)
I have had nothing but a positive experience at T&T Honda. Not only has Honda helped me pick a vehicle I'm happy with, but they have helped me make a decision that is cost effective. (October 12, 2017)
I appreciate the lady who tried to accommodate me when I said I needed my car service done because I was going out of town, despite tight scheduling she managed to find me a spot. Thanks so much! Lee was a great advisor, very friendly and professional. He explained A12 maintenance required to me as I had no idea what that was. Even had my car washed. I appreciate all your team members doing their efforts to make customers like me feel welcomed and appreciated. Keep up the good work! (October 11, 2017)
I had hit the curb and my back right tire was slashed. Anthony Tran was my Service Advisor and he along with his technicians understood the urgency of my situation and were able to get my tire changed right away! Not only did they change my tire but they noticed I had a free oil change available so they changed my car oil which was needed soon, they also changed the battery in my key remote and my back brake light bulb which I had not known was blown out. Anthony Tran and the technicians went above and beyond my expectations and I am extremely grateful to T&T Honda and the team there. You guys are great, excellent service I would recommend you to everyone I know. (October 4, 2017)
They take very good care of you, personal touch is fantastic and they make the experience alot of fun and stress free. (October 2, 2017)
Every one is nice! I got my car back clean and perfect! I would say best service centre I’ve experienced. (October 2, 2017)
I took my car in for oil change. But I had another concern regarding my tire. I asked them to check for me . When my car was ready they had fixed my tire which had a nail at no extra charge. It shows me how much they care about the well being and safety of their customers. Great staff. Thanks. (September 20, 2017)
I've always had a great experience and there's no other dealership I would go to or recommend to my friends and family (September 11, 2017)
Obi and Michael were incredibly helpful. Very impressed with service provided. Walked in with no appointment with car issues and they were extremely receptive and very kind. Definitely will be returning.. (September 4, 2017)
...T&T Honda listened to my needs instead of pushing me to purchase a more expensive vehicle. From beginning to end, I felt like I was getting top notch service from everyone I interacted with. (September 4, 2017)
All staff greeted me and asked how my day was. I was having a pretty bad start to the morning but the staff made it a whole lot better. A friendly smile, asking how am I, and a small conversation is how I picture excellent customer service and I saw that picture at T&T Honda (August 15, 2017)
I would like to commend our service advisor Chris Antonio, as well as the two receptionists at the service desk (I don't know their names) for being very friendly, professional, and helpful on our recent visit. We had never rented a car while having our vehicle serviced before, and even though it was a Saturday so the rental agency staff were not at the dealership as usual, your staff (also including the shuttle driver) were very helpful in getting us on our way.
This is by far the best dealership I have ever dealt with will not go any where else.
Edwin was fantastic! I called in a panic with engine light troubles. I was prepared to get a rental if they couldn't fit me in. He was able to process the vehicle, get the diagnostic done and the repair arranged for pick up by days end. I was so very happy! Thank you so much!
Very much appreciated the exceptional service provided by Jhnero Knibbs. He is a shining star! And I am very happy to have found your mechanic Dung Ha as he came highly recommended as a talented and trustworthy mechanic. Exceptional service all around. Thank you!
This is my sixth purchase of a new Honda from T and T Honda since 1984. Every time the discussions as to price of the new vehicle and trade in value of mine were fair and friendly. Their service department is first class.
I love T&T. the people are so friendly and helpful. I know my car is being maintained by the best. Thanks to all the service department. You guys are great.
I bought a new 2014 CRV EX on 8th of May and picked up the car on 10th of May. Since I arrived in Calgary from Toronto 7 years ago I have always brought my 2000 Odyssey and 2003 Pilot for dealer service never went to any other garage even though I live in Canmore. It was very nice experience from servicing of car, buying to picking up the car on 10th of May, your staff Jhnero Knibbs & Michael Lee in service helping me with service of my old Honda 2003 Pilot for service and letting me know with few options to help me deciding whether to get new car or fix the problems, believe me I spend lot of money taking care of my car, from there I had pleasure of meeting your sales team of Darren Bayrack & Eve Marzecka, I knew exactly what car to get and Darren did not stress me out buying the car and Eve was great pointing out the options I had like life insurance and getting my financing done, oh good job Honda on getting life insurance, your team was very PROFESSIONAL. It was my pleasure to buy CRV from T & T Honda and looking forward of bringing my car for service, oh yah my son will graduate in 4 years I guess I will need another car by then.
IEdwin (service advisor) was polite, professional and thoroughly explained details on the service done. I appreciate him taking the time to do that and not rushing through it. A very good experience at Honda. Thank you for a great job and excellent customer service all around.
Hi! Good day to all of you. I would like to express my heartfelt gratitude that the sales department had extended to me. Go Mr. Cesar Ventenilla, Jerome and Mr warren Ta for accommodating, and extending all efforts dor Me to have my dream car, a brand new 2014 Honda CRV LX. I can not find any words to describe how happy I am now. They have showed me a very good customer service that is beyond compare, exceeded my expectation and they work out the deal excellently. Again Mr Warren Ta, Cesar and Jerome. Thank you very much and more power to your team. It was indeed an nice business doing with you guys. Hope to see you again and a great day.
Munish Bhatia (403) 796-9101 He did an amazing job getting me into a vehicle that was more suited to being an electrical contractor. Received an outstanding trade in value for the 2010 Civic and also received a very nice gift for new CRV. Also want to mention the service department does an outstanding job at T&T Honda. Love this dealership!
I bought a new 2012 Honda Civic...on the recommendation of your efficient sales person Mr. Bobby [Khanna]..I personally feel such type of sales people are gems for an organization.
I came on Saturday with no appointment having a blown brake light in my Honda CRV that had just been pointed out by another driver. I asked if I could get a new bulb and some advice to fit it. Not only did the service manager at the desk get the bulb, but he and a technician fitted it they did not even charge me for the part and their valuable time. I thanked the gentleman profusely ? What incredible service - I have been a regular customer since 2005 and will continue! Thanks so much for all your help.
You should be very proud of the kind people you have in your employ! Thank goodness there are still people like Scott [Service Manager] and Dean [Shop Foreman]! Thanks again to both - you have no idea how much your help was appreciated! We are and will remain T&T Honda customers!
I had taken my car into your dealership earlier in the year for some standard service and also some transmission issues. I wanted to convey my appreciation for the terrific service received and amazing staff involved - especially Dean the Shop Foreman and the Service Advisor I dealt with. My car (2008 Honda Accord Coupe) now runs like a dream!
I am writing to you regarding Ziad Elcheika. I have met him this morning when I brought my car for service. I Found him to be a very professional individual, organized, responsible, and easy going Service Advisor. I believe that his superb customer service skills and knowledge along with his experience make him an excellent contributor to your organization. When I communicated with Ziad today regarding what is needed for my vehicle's inspection, he offered all detailed answers and with great clarity which helped me understand. Moving forward, I am prepared to always get my car serviced at your location and would try my best to request Ziad to assist me. I am really impressed with such team and exemplary member that Honda hires!
First I would like to thank you and your staff for the absolutely great service I received last week. I will be encouraging any of my friends and patients that are looking for Honda's to your dealership.I am completely thrilled with T&T Honda. Thank you Again.
I purchased new Honda CR-V 2011 from T & T Honda Calgary in Jan 2011. Bobby Khanna as salesperson helped me from the start till delivery. I am very happy with the help Bobby provided for choosing the right Vehicle and trim. Bobby is definitely very knowledgeable salesperson.
IShauna in Delivery was very helpful in taking care of me and answered all my questions.
IColin, Thanks so much for explaining the details on my Honda Ridgeline to Angy and I on Wednesday. You are the true professional at T&T. Enjoy the holidays & some double-doubles on me! Sandra S.
IBobby, You really went above and beyond. I really appreciate your tremendous help, honesty and patience? And whenever I am ready to buy a Honda, I will surely come back and find you. And of course I will recommend my friends and everyone to you keep being who you are. You aren't just a great salesperson you are great at heart. Thanks.
IThank you for creating a Honda service department where the initiative and customer service quality provided by Ziad was possible. He was exceptionally helpful, very sharp and courteous, and very pleasant to deal with. A potentially frustrating, expensive and time consuming situation was turned into a very positive experience for me as a Honda owner.
Mrs. Marzecka, It was a pleasure meeting you last Saturday, it all went very well, you have an excellent team at the T&T Honda dealership. Thanks for your help.
I just bought a Honda Pilot last week. I would like to take this time to say what an amazing service I received. Amanda was my sales person and she was great!!!!! She took lots of time with me, I never felt pushed, and she was just as excited for me as I was that I got the Pilot. I also dealt with Calvin, who was equally amazing. Then I was passed on to Judy. What an incredible woman who is truly organized. Thank you T and T Honda for making this experience seamless. It was so easy to deal with your team and I didn't feel that I was at a pushy car dealership. Again Thank you Amanda you are truly a remarkable woman. I look forward to purchasing my future cars from you.
Kelvin, I want to drop you an email to let you know how FANTASTIC Lawrence Wong was when we purchased our 2010 Honda Pilot. We were so impressed with him back in October that when we were ready to purchase he is a big part of why we chose Honda and why we chose your dealership. His knowledge of the Honda line up and passion for the product shines through and comes across with great enthusiasm and a sincere love for the product he sells. I have purchased six cars now in my life all GM products and he sold me on switching to Honda when I thought I would buy a Toyota. He took the time to give a full explanation and tour of T&T in October even though we have not totally decided on what we were going to purchase. Never once was he pushy or aggressive in a way most sale people are...he is a true gem.
Just a note to thanks for the great service when I came in to get some new winter tires. I spent some time 'kicking tires' while I waited and really appreciated the knowledgeable and professional sales team! Keep up the good work... I'll be back!
I had the absolute pleasure to have Robin Parker show myself and my daughter the 2012 CRV. He was knowledgeable,professional and patient with all our repeated questions and concerns. I am pleased to say that thanks to the warm welcome and the wealth of information we received the next day from Heather Hills we are still loyal Honda Family members. If you looking for a great dealership, with staff that are there to make your new vehicle lease or purchase a painless experience go to T & T Honda.
I am always very pleased with the service at T & T Honda! Every staff member that I have encountered during a service appointment is exceptional in giving great customer service...especially the service advisors! Whatever you are doing in the training area of customer service, keep up the good work. I am always telling my friends and coworkers how great the service is at your dealers
I always get great service when I take my car into T & T Honda. And I really appreciate the truly positive atmosphere - always makes me even more sure that I chose T & T Honda when I leased my Civic and bought my CRV. Thank you everyone at T & T Honda.
Just a quick note to extend a big thank you to the staff at T and T Honda for making our second vehicle purchase with them an amazing experience. We had the privilege of meeting with Warren, Finance Manager, to finalize our order. He is thorough, deliberate and conscientious in his approach, ensuring that his customers are well aware of all the particulars of their purchase and this is without doubt, one of the highlights from our recent purchase. His loyalty, time spent and dedication to providing us with the best quality service is undeniable. Thanks for a great buying experience!
We had an amazing experiencing with T&T Honda. From the moment we entered the dealership and up until we picked up our new vehicle, it was nothing but great service! They have an amazing team that cater to their customers every need.
Every time I've gone to T&T Honda, I've had exceptional service from everyone. I have come to expect it, and therefore the service I received this time met my expectations.
I know I will have a great experience with Ken Windsor as my service advisor - he is friendly, knowledgeable, explains the service clearly and always delivers on the cost and time estimates. I always ask for Ken and deal with Ken because I know I will get excellent service! I don't mind driving out of my way to visit T & T.
Damon, the service advisor who attended to me not only wrote up my service request promptly but went beyond my needs by looking at and booking a safety recall work that needs to be done on my vehicle and which I have inadvertently overlooked. Damon has always showed exemplary customer service whenever he attends to my cars' service appointments.
We bought our Honda Civic at another Honda company, but were not a bit happy with their service – they are very far from downtown, and made us walk to the C-Train, pay for it, and then come back, so we then started to come to your place, and it is so much better! We get emailed before our appointment so we are sure to get there, then we have a friendly excellent driver who takes us to and from our downtown store where we work. Today they even washed our car, which had been really dirty after all the snow and storms, which was much appreciated. Our Honda Civic is working great, and as we don’t drive a huge amount, so we will keep it for quite a while, but for sure if we need to buy a new car we will go to your place. And we will also let other people know a good place to buy a Honda Civic!
Hi Scott: I'm the guy who was in your shop just before Christmas with the ice sheet that had built up alongside the cabin filter. I'm sure you figured this out by now, but yes, your work did fix the problem and we made it to Winnipeg and now back to Vancouver without further incident. Thanks. Anyway, I just wanted to say thanks, and to provide feedback. Our experience at your shop was very good, and it looks like you run a good ship around there.I would like to pass my positive comments back to your superior if that would be appropriate. I know in any line of business it's always easier to complain when things don't go well, but I think it's equally important to give credit where credit it due. If you'd like me to put a good word in for you, I'd be happy to do that. If I hear back from you I'll go from there. If I don't, well, thanks again for a job well done.
T&T Honda has given me excellent service over the years. Last week both the Pilot 2004 and the CRV 2007 were taken in for Type B service among other things. Every aspect of the service rates 10 out of 10. This is absolutely without exaggeration. My Pilot at 107375 kms drives as if it's a new car, after the service. The CRV (42,000 kms) is not far behind as well. Particular mention must be made of Service Manager Salim Lila. Always gives us personalized service. No matter how busy he is. Some months ago, Salim Lila let me use his personal car for the time it took to do the service. I live at the opposite end of the city! It's only since 2006 that I moved to Calgary from Cremona, over an hour from the city. In spite of the distance, I chose to deal with T&T for the excellent service. I highly recommend (and have recommended) this dealership to all my friends. Well done T&T.
I would like to thank this opportunity to thank T&T Honda for an exceptional service, not to mention very dedicated and heartwarming staff. My escalating anxiety as a first time car buyer with barely any knowledge with the whole process was nerve wrecking. However, the staff were very accommodating. they answered all my questions rapidly .Their staff's knowledge, honesty and professional attitude is exceptional. I would like to extend my gratitude to Navroz Jessani for giving me such a good deal and giving me the exact options I wanted without even seeing the car yet in person. My faith was fully rewarded the first time i visited the dealership. Starting from their shuttle service pick up from my place to T&T. Shauna Blackmore was very efficient and knowledgeable, provided me with the best car buying experience. Thanks from the bottom of my heart Shauna. My anxiety turn out as delightful excitement and contentment with my new 2012 Honda Civic EX.Thanks also to Selena from delivery who showed me my way around my new black Honda baby, very concise and informative from a newbie perspective. And how can I forget Kelvin Hur who greeted me with all smiles and made sure I went home with the best experience checking to see if everything is all good. Thanks again to the staff, my heartfelt gratitude. Everything was a good first time experience. I would highly recommend this dealership . You will never go wrong with T&T Honda.
I had yet another great visit at T & T Honda today, and wanted to make the time to express my appreciation for the outstanding service I consistently receive at your dealership! Who would think a service appointment would put a smile on someone's face, but a service at T & T Honda always does. I took my car in today for what I suspected was a leaky tire, and was assisted by Ziad Elcheika. It wasn't the first time I've dealt with Ziad, and as always, he was courteous and professional ? an overall pleasure to deal with. Ziad is one of a great team of service and sales staff you have at your dealership, who offer exemplary service. I have experienced every visit to T & T Honda to be nothing short of highly satisfactory. I would never take my Honda elsewhere, and will continue to purchase vehicles from you. Thank you for the wonderful experiences you create for your customers, and keep up the great work.
Last weekend we came to Calgary from Lethbridge for an event. Our Honda broke down just off of Deerfoot close to your dealership. We contacted T & T Honda and dealt with Michelle. She was amazing, everything a customer could ask for and more. Considering we were distressed about the situation Michelle managed to set our minds at ease and handled everything like a professional. Thank you for everything that your dealership did for us in short order, my wife and I are so grateful and thankful that there are still dealership that treat customers with so much courtesy and go out of there way. Thank you! I would give Michelle a raise!!
A couple of weeks ago I brought my 07 Honda Civic in for some service, and the service consultant I dealt with was Kathy Ma. I just wanted to let you know that I was really impressed with Kathy's service, demeanor, and attitude. Hands down the most friendly, cheerful, helpful service rep I've ever dealt with.